Services

Comprehensive support for your IT infrastructure

Managed Services

Managing your IT infrastructure means more than just system monitoring—it also covers development, security and cost optimisation. With Managed Services we take care of your environment so you can focus on business, while our experts eliminate threats before they affect operations. Take advantage of our skills and experience.

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Support services – Your IT in the best hands

We provide technical support that covers day-to-day system maintenance, troubleshooting and IT consulting. Our support services are tailored to your organisation’s specific needs, whatever its size or sector.

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Deployments – Professional support at every stage of IT transformation

Rolling out new technologies is the key to efficiency and innovation. Our team guides you through the entire process—from needs analysis and planning to implementation and training. With our services you can be sure the deployment will run smoothly and your company will quickly benefit from new capabilities.

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Managed Services

Infrastructure optimisation

We analyse and streamline your IT infrastructure, boosting performance while reducing costs.

IT audit

We provide a comprehensive analysis and mapping of your IT infrastructure, taking into account your plans, current deployments, utilisation, processes and data.

On-premises systems

Administration of Active Directory, PKI (Public Key Infrastructure), SCCM (System Center Configuration Manager), SQL databases and Skype for Business.

Microsoft 365

Design and management of services: Microsoft Intune, Defender, Entra ID, Purview, Teams, Exchange, SharePoint.

Cloud Backup

Supervision and continuous verification of data integrity using: Veeam Backup & Replication CE, Veeam Microsoft 365 CE, Acronis Cyber Protect Cloud.

Microsoft Azure

Design and management of Microsoft Azure services: Virtual Machines, App Services, Virtual Network, Firewall, StorSimple, SQL databases, Azure AD, Sentinel, Key Vault.

Cloud Security

Protecting your company’s data through services such as Sentinel, Security Center, Key Vault, DDoS, Azure Policy and Traffic Manager.

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Why choose our services?

Expert support

Access to certified specialists whenever you need them.

Security

Protection of data and applications against cyber threats.

Cost reduction

Minimising expenditure on system maintenance and modernisation.

Process optimisation

Maximising the potential of new technologies to support business growth.

Proactive management

Monitoring and optimising IT infrastructure.

Flexibility and individual approach

Solutions tailored to the specifics of your business.

Want to know
more?

Take advantage of vendor funding support

Thanks to our close cooperation with Microsoft, we will help you obtain funding to implement modern IT solutions.

Azure funding
Microsoft 365 funding
Cybersecurity funding

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Process – step by step

1. Needs analysis and planning

We learn your requirements and business goals. We develop an implementation and service-management strategy.

2. Implementation

We implement the solutions while minimising downtime.

3. Monitoring and support

We manage your IT environment, ensuring continuous operation.

4. Optimisation

We regularly analyse and improve your IT processes.

Needs analysis and planning

Implementation

Monitoring and support

Optimisation

Frequently asked questions

What are the main benefits of using managed services (Managed Services)?

Managed services let companies focus on their core business by delegating IT management to external experts, saving time, money and resources.

What types of managed services are available for companies?

Various managed-service options exist, including IT-infrastructure, security, network, backup and disaster-recovery management. You can also get help with cloud management.

Are managed services cost-effective for small and medium-sized businesses (SMBs)?

Yes, managed services can be especially advantageous for SMBs that lack sufficient in-house IT resources, giving them access to enterprise-level expertise and technology.

Support services

Technical consulting

We provide specialist guidance in choosing services and hardware and in designing IT solutions tailored to your needs.

SLA agreements

We guarantee IT service levels aligned with agreed standards, ensuring reliability and timeliness.

Second-level support (L2)

We handle more complex technical tickets that require specialist expertise.

Third-level support (L3)

We provide advanced assistance for the most complex IT issues.

Technical support

We ensure rapid resolution of IT problems, available in case of failures or queries.

Repairs and maintenance

We look after the technical condition of your IT infrastructure, performing regular inspections and fixing faults.

Want to know
more?

Why choose our services?

Expert support

Access to certified specialists whenever you need them.

Security

Protection of data and applications against cyber threats.

Cost reduction

Minimising expenditure on system maintenance and modernisation.

Process optimisation

Maximising the potential of new technologies to support business growth.

Proactive management

Monitoring and optimising IT infrastructure.

Flexibility and individual approach

Solutions tailored to the specifics of your business.

Want to know
more?

Take advantage of vendor funding support

Thanks to our close collaboration with Microsoft, we will help you obtain funding to implement modern IT solutions.

Funding for Azure
Funding for Microsoft 365
Funding for Cybersecurity

Contact form

Process – step by step

1. Needs analysis and planning

We learn your requirements and business goals. We develop an implementation and service-management strategy.

2. Implementation

We implement the solutions while minimising downtime.

3. Monitoring and support

We manage your IT environment, ensuring continuous operation.

4. Optimisation

We regularly analyse and improve your IT processes.

Needs analysis and planning

Implementation

Monitoring and support

Optimisation

Frequently asked questions

What do SLA agreements mean and how do they guarantee the quality of your IT services?

Service Level Agreements (SLAs) define the precise standards and service levels for our IT offerings. They guarantee reliability, availability, response and resolution times, along with other key metrics. With SLAs in place, you can be sure our services will be delivered on time and in line with agreed expectations.

How do second-level (L2) and third-level (L3) support differ, and when can I use them?

L2 support handles more complex technical tickets that need deeper specialist knowledge than standard help-desk assistance. L3 support provides advanced help for the most complicated IT issues that may require expert intervention and in-depth analysis. You can use these levels when standard support cannot resolve a problem and the outage demands specialised expertise and experience.

How do your technical consulting services help companies optimise their IT environment?

We begin by analysing the client’s needs and business goals. Next, we design and implement solutions that are scalable, cost-effective and growth-oriented. We help choose the right technologies, streamline IT processes and minimise risks, enabling the company to operate more efficiently and reduce costs. Our focus is on making IT a genuine asset for the business.

Deployments

Cloud deployments

We carry out end-to-end cloud deployments tailored to your business specifics.

Software deployments

We install and configure software so it runs smoothly and meets your requirements.

Cloud migrations

We move data and applications to the cloud, ensuring security and minimising downtime.

Cross-platform migrations

We simplify transitions between different IT platforms, preserving data integrity and continuity.

Cloud backup

We provide automatic cloud backups, protecting your data from loss and enabling rapid recovery.

Training / Education

We deliver training sessions and workshops tailored to each client’s specific needs.

Want to know
more?

Why choose our services?

Expert support

Access to certified specialists whenever you need them.

Security

Protection of data and applications against cyber threats.

Cost reduction

Minimising expenditure on system maintenance and modernisation.

Process optimisation

Maximising the potential of new technologies to support business growth.

Proactive management

Monitoring and optimising IT infrastructure.

Flexibility and individual approach

Solutions tailored to the specifics of your business.

Want to know
more?

Take advantage of vendor funding support

Thanks to our close collaboration with Microsoft, we will help you obtain funding to implement modern IT solutions.

Funding for Azure
Funding for Microsoft 365
Funding for Cybersecurity

Contact form

Process – step by step

1. Needs analysis and planning

We learn your requirements and business goals. We develop an implementation and service-management strategy.

2. Implementation

We implement the solutions while minimising downtime.

3. Monitoring and support

We manage your IT environment, ensuring continuous operation.

4. Optimisation

We regularly analyse and improve your IT processes.

Needs analysis and planning

Implementation

Monitoring and support

Optimisation

Frequently asked questions

How does the service-implementation process work?

The implementation process covers needs analysis, planning, configuration, testing and training. Our team of experts supports you at every stage to ensure a smooth transition.

What steps do you take to ensure data security and minimise downtime during cloud or cross-platform migrations?

When migrating to the cloud or between platforms, we safeguard data and minimise downtime through detailed planning, testing, secure data transfers and fallback strategies. We preserve data integrity and use phased or hybrid migration techniques to maintain your business continuity.

Do you provide post-implementation support?

Yes, we offer post-implementation support to help resolve issues and keep the system running smoothly. We provide various support options depending on the client’s needs.

Services

Comprehensive support for your IT infrastructure

Managed Services

Support services – Your IT in the best hands

Deployments – Professional support at every stage of IT transformation

Managed Services

Why choose our services?

Take advantage of vendor funding support

Process – step by step

Frequently asked questions

What are the main benefits of using managed services (Managed Services)?

What types of managed services are available for companies?

Are managed services cost-effective for small and medium-sized businesses (SMBs)?

Support services

Why choose our services?

Take advantage of vendor funding support

Process – step by step

Frequently asked questions

What do SLA agreements mean and how do they guarantee the quality of your IT services?

How do second-level (L2) and third-level (L3) support differ, and when can I use them?

How do your technical consulting services help companies optimise their IT environment?

Deployments

Why choose our services?

Take advantage of vendor funding support

Process – step by step

Frequently asked questions

How does the service-implementation process work?

What steps do you take to ensure data security and minimise downtime during cloud or cross-platform migrations?

Do you provide post-implementation support?

Other services

Microsoft

Google

Cybersecurity

IT hardware